FAQ

Does my phone have Google Play Store?

Yes.

Does my phone support OTA?

In the most cases yes, please check with our customer service.

Does my phone will work with my carrier?

You can check that here or contact us before buying.

Does ti support 4g?

You can check that here or contact us before buying.

Does it support my language?

All our phones are multilingual and have English, France, Germany and 20 plus other languages.

Which payment method is supported?

CpsExpress use PayPal to process secure online payments. Through PayPal, we accept MasterCard, VISA, American Express.

I am living in Germany, Italy, Spain (European Union country), would I pay customs duty, vat or any other charges?

No, you will not. All our products are dispatched to our buyers from EU warehouse.

I am living in Macedonia (Non-European Union country), would I pay customs duty, vat or any other charges?

Yes.

If a key part of your product is missing on delivery?

Contact us first, with your order number and product code; we will help to clarify what part is missing.

For major, expensive and integral product parts we may need to follow it up as a "lost/stolen in delivery"

If the part is small or an accessory, we will most likely be able to help you by simply re-sending it.

What if my order is later than expected?

Please contact us, delays are always possible.